Work History
Marketing Tech Experience
HubSpot CRM | SEMrush | SERanking | Asana | ClickUp | Teamwork | Box CMS | Grammarly | Getty Images | Envato Elements | ZOOM | Google Suite | Microsoft Office
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HIVE Strategy,
HubSpot Partner Agency
2021 to Present
Content Manager
​Support Inbound Marketing initiatives with the following:
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Collaborate with sales and marketing teams quarterly to create a content strategy
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Manage internal blog writing process
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Create internal processes for content writing
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Update evergreen content
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Implement content publishing calendar to ensure regular publishing cadence
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Content and copywritng writing with SEO: blog articles, eBooks, guides, and website copy
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Create compelling, search engine optimized headlines
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Compose lead gen, monthly newsletter, and Monday Marketing Tip email copy
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Create processes for client content writing
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Create recommended blog article titles optimized for SEO
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Subject matter research
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Find and schedule curated content on social media
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Create and schedule social media
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Landing page and thank you page creation
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Create lists and workflows to aid in lead gen campaigns
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Basic HTML
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Currently hold 10+ HubSpot Certifications.
Ascend Business Growth
HubSpot Partner Agency
2018 to Present
Inbound Marketing Assistant
Assist in organizing campaigns and implementing marketing strategies
Copy and content editing of client blog articles
Relevant image search with SEO
Compose and post content on the company's website and social media accounts
Conduct a content analysis to find gaps and create a content development plan
Create a social media content publishing calendar to maximize traffic to the company website
Ascend Business Growth, HubSpot Partner Agency
2020 to Present
Project Manager
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Plan, organize, schedule, & facilitate client meetings
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Strategize client work plan staying within budget constraints
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Create campaigns and implement marketing strategies
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Maintain communication with all stakeholders
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Content writing
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Subject matter research
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Copy and content editing with SEO
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Publish client blog articles, schedule social media to promote
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Compose email copy, design, & schedule send
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Create social media about sections and banner images
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Find and schedule curated content on social media
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Create and schedule social media promo for webinars
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Website design
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Basic HTML
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Growth driven website launched in 30 days
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Lead generation qualifying
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Troubleshoot client technical problems
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eBook design
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Infographic design
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Onboard new employees
Michigan Lottery
2015 to 2019
Office Assistant
Extensive face-to-face customer service assisting claimants with completing a standard form
Entrusted with sensitive personal identification information: social security number/date of birth/driver license number
Attention to detail by ensuring customer-provided information is accurate
Accurately enter claimant information into the departmental database
Utilize the Michigan Treasury Debt database to check for client debt
Receive phone calls from retailers and the general public, provide information and solutions to their questions or issues
Receive and distribute promotional Lottery supplies
Record sales data in spreadsheet for distribution to sales representatives
City of Saginaw
2014 - 2015
Call Center Rep
Operated a multi-line VoIP phone system
Extensive customer service through phone interactions
Answered callers questions and provided information as requested
Accessed City records through the BS & A Database system
Provided water billing, property tax, code violation, and general information about city operations
Received citizen complaints, accurately entered information into database, and routed to the appropriate department
Diffused tense situations with callers whose water had been shut off or a boot put on their vehicle
Stevens Worldwide Van Lines
2011 - 2014
Claims Inspection Clerk
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Highly customer service-based
Extensive electronic and phone communication regarding tense subjects
Coordinated damaged furniture inspections and reports from repair firms around the country
Created inspection report template
Created work instructions for the position
Documented information into the company database